--- title: "Ai41/Ai61/Ai81: Why is there no sound from the passive speaker?" description: "Powered Speakers help: Ai41/Ai61/Ai81: Why is there no sound from the passive speaker. Official Fluance support." --- [Skip to content](https://support.fluance.com/s/article/ai41-ai61-ai81-why-is-there-no-sound-from-the-passive-speaker#main-content) [![Fluance Logo White](https://support.fluance.com/hs-fs/hubfs/Fluance%20Logo%20White.png?width=189&height=25&name=Fluance%20Logo%20White.png)](https://www.fluance.com/) - TURNTABLES Show submenu for TURNTABLES - [Turntables](https://www.fluance.com/tt/turntables) - [Turntable Speaker Systems](https://www.fluance.com/tt/turntable-speaker-systems) - [Turntable Accesories](https://www.fluance.com/tt/turntable-accessories) - [POWERED SPEAKERS](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - HOME AUDIO Show submenu for HOME AUDIO - [Home Theater Systems](https://www.fluance.com/home-audio/home-theater-systems) - [Floorstanding](https://www.fluance.com/home-audio/floorstanding-speakers) - [Bookshelf, Surround & Bipolar](https://www.fluance.com/home-audio/bookshelf-surround-bipolar-speakers) - [Center Channel](https://www.fluance.com/home-audio/center-channel-speaker) - [Subwoofers](https://www.fluance.com/home-audio/subwoofer) - [Accessories](https://www.fluance.com/home-audio/accessories) - [OUR STORY](https://www.fluance.com/about) - [BLOG](https://www.fluance.com/blog) Open main navigation Close main navigation - TURNTABLES Show submenu for TURNTABLES - [Turntables](https://www.fluance.com/tt/turntables) - [Turntable Speaker Systems](https://www.fluance.com/tt/turntable-speaker-systems) - [Turntable Accesories](https://www.fluance.com/tt/turntable-accessories) - [POWERED SPEAKERS](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - HOME AUDIO Show submenu for HOME AUDIO - [Home Theater Systems](https://www.fluance.com/home-audio/home-theater-systems) - [Floorstanding](https://www.fluance.com/home-audio/floorstanding-speakers) - [Bookshelf, Surround & Bipolar](https://www.fluance.com/home-audio/bookshelf-surround-bipolar-speakers) - [Center Channel](https://www.fluance.com/home-audio/center-channel-speaker) - [Subwoofers](https://www.fluance.com/home-audio/subwoofer) - [Accessories](https://www.fluance.com/home-audio/accessories) - [OUR STORY](https://www.fluance.com/about) - [BLOG](https://www.fluance.com/blog) - - [Contact Us](https://support.fluance.com/s/kb-tickets/new) [Contact Us](https://support.fluance.com/s/kb-tickets/new?hsLang=en) YOUR GUIDE TO THE ULTIMATE AUDIO EXPERIENCE - There are no suggestions because the search field is empty. 1. [Fluance Support Center](https://support.fluance.com/s?hsLang=en) 2. [Powered Speakers](https://support.fluance.com/s/powered-speakers?hsLang=en) 3. [Powered Speaker Troubleshooting](https://support.fluance.com/s/powered-speakers?hsLang=en#powered-speaker-troubleshooting) # Ai41/Ai61/Ai81: Why is there no sound from the passive speaker? If you find that the passive speaker in your Ai41, Ai61, or Ai81 powered speakers is not outputting sound, or audio quality is poor, you can correct this with the following steps: 1. Set the speaker to Standby Mode (Red LED). 2. Press and hold the Bluetooth Reset Button on the back of the speaker until the red LED flashes. This will factory reset the speaker. 3. Check the speaker wire connection to the binding posts. 4. Confirm the same side of the wire is plugged into the matching binding post on each speaker (black to back, red to red). 5. The posts should not be tightened down on the wire jacket/insulation. 6. If you are unable to make contact between the metal portion of the speaker wire and the binding post, you may need to strip some of the insulation off the speaker wire to expose more metal. Ensure the wire is not connected to the speaker while you are doing this. - [Turntables](https://support.fluance.com/s/turntables?hsLang=en#main-content) - [Troubleshooting](https://support.fluance.com/s/turntables?hsLang=en#troubleshooting) - [Set Up](https://support.fluance.com/s/turntables?hsLang=en#set-up) - [Powered Speakers](https://support.fluance.com/s/powered-speakers?hsLang=en#main-content) - [Powered Speaker Set Up](https://support.fluance.com/s/powered-speakers?hsLang=en#powered-speaker-set-up) - [Powered Speaker Troubleshooting](https://support.fluance.com/s/powered-speakers?hsLang=en#powered-speaker-troubleshooting) - [Passive Speakers](https://support.fluance.com/s/passive-speakers?hsLang=en#main-content) - [Home Theater Set Up](https://support.fluance.com/s/passive-speakers?hsLang=en#home-theater-set-up) - [Home Theater Troubleshooting](https://support.fluance.com/s/passive-speakers?hsLang=en#home-theater-troubleshooting) - [International Resources](https://support.fluance.com/s/international-resources?hsLang=en) - [Videos](https://support.fluance.com/s/videos?hsLang=en) - [General Information](https://support.fluance.com/s/general-information?hsLang=en) - [Store Policies](https://support.fluance.com/s/store-policies?hsLang=en#main-content) - [Returns & Warranty](https://support.fluance.com/s/store-policies?hsLang=en#returns-warranty) - [Billing & Shipping](https://support.fluance.com/s/store-policies?hsLang=en#billing-shipping) - [Shipping](https://support.fluance.com/s/store-policies?hsLang=en#shipping) - [Billing & Payment](https://support.fluance.com/s/store-policies?hsLang=en#billing-payment) - ABOUT US - [Who We Are](https://www.fluance.com/about/) - [Fluance Blog](https://www.fluance.com/blog/) - [Professional Reviews](https://www.fluance.com/blog/category/professional-reviews/) - [Contests & Giveaways](https://www.fluance.com/contests-giveaways/) - [Why Choose Fluance?](https://www.fluance.com/why-choose-fluance/) - [Community & Environment](https://www.fluance.com/environmental-sustainability/) - [Glossary](https://www.fluance.com/glossary/) - PRODUCTS - [Turntables](https://www.fluance.com/turntables) - [Powered Bookshelf, Floorstanding Speakers](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - [Home Theater Systems](https://www.fluance.com/home-theater-systems) - [Floorstanding Speakers](https://www.fluance.com/floorstanding-speakers) - [Bookshelf, Surround & Bipolar Speakers](https://www.fluance.com/bookshelf-surround-bipolar-speakers) - [Center Channel Speakers](https://www.fluance.com/center-channel-speaker) - [Subwoofers](https://www.fluance.com/subwoofer) - [Accessories](https://www.fluance.com/accessories) - [Deals & Special Offers](https://www.fluance.com/deals-special-offers) - [Extended Warranty](https://www.fluance.com/extended-warranty) - [Discontinued](https://www.fluance.com/discontinued) - CUSTOMER SERVICE - [Support Center](https://support.fluance.com/s/) - [Contact Us](https://support.fluance.com/s/kb-tickets/new) - [My Account](https://www.fluance.com/customer/account) - [30 Day Risk Free in Home Trial](https://www.fluance.com/30-day-risk-free-in-home-trial) - [Fluance Policies](https://www.fluance.com/store-policies) - [Media Inquiries](https://www.fluance.com/media-inquiries) - [Bulk Purchases](https://www.fluance.com/bulkpurchases) - [Privacy Policy](https://www.fluance.com/privacy-policy/) - [Register your Product](https://www.fluance.com/registration/) - [Legal](https://www.fluance.com/legal/) © 2026 Fluance. 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