--- title: What can I do if I don't hear sound from my turntable? description: "Turntables help: What can I do if I don't hear sound from my turntable. Official Fluance support." --- [Skip to content](https://support.fluance.com/s/article/what-can-i-do-if-i-don-t-hear-sound-from-my-turntable#main-content) [![Fluance Logo White](https://support.fluance.com/hs-fs/hubfs/Fluance%20Logo%20White.png?width=189&height=25&name=Fluance%20Logo%20White.png)](https://www.fluance.com/) - TURNTABLES Show submenu for TURNTABLES - [Turntables](https://www.fluance.com/tt/turntables) - [Turntable Speaker Systems](https://www.fluance.com/tt/turntable-speaker-systems) - [Turntable Accesories](https://www.fluance.com/tt/turntable-accessories) - [POWERED SPEAKERS](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - HOME AUDIO Show submenu for HOME AUDIO - [Home Theater Systems](https://www.fluance.com/home-audio/home-theater-systems) - [Floorstanding](https://www.fluance.com/home-audio/floorstanding-speakers) - [Bookshelf, Surround & Bipolar](https://www.fluance.com/home-audio/bookshelf-surround-bipolar-speakers) - [Center Channel](https://www.fluance.com/home-audio/center-channel-speaker) - [Subwoofers](https://www.fluance.com/home-audio/subwoofer) - [Accessories](https://www.fluance.com/home-audio/accessories) - [OUR STORY](https://www.fluance.com/about) - [BLOG](https://www.fluance.com/blog) Open main navigation Close main navigation - TURNTABLES Show submenu for TURNTABLES - [Turntables](https://www.fluance.com/tt/turntables) - [Turntable Speaker Systems](https://www.fluance.com/tt/turntable-speaker-systems) - [Turntable Accesories](https://www.fluance.com/tt/turntable-accessories) - [POWERED SPEAKERS](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - HOME AUDIO Show submenu for HOME AUDIO - [Home Theater Systems](https://www.fluance.com/home-audio/home-theater-systems) - [Floorstanding](https://www.fluance.com/home-audio/floorstanding-speakers) - [Bookshelf, Surround & Bipolar](https://www.fluance.com/home-audio/bookshelf-surround-bipolar-speakers) - [Center Channel](https://www.fluance.com/home-audio/center-channel-speaker) - [Subwoofers](https://www.fluance.com/home-audio/subwoofer) - [Accessories](https://www.fluance.com/home-audio/accessories) - [OUR STORY](https://www.fluance.com/about) - [BLOG](https://www.fluance.com/blog) - - [Contact Us](https://support.fluance.com/s/kb-tickets/new) [Contact Us](https://support.fluance.com/s/kb-tickets/new?hsLang=en) YOUR GUIDE TO THE ULTIMATE AUDIO EXPERIENCE - There are no suggestions because the search field is empty. 1. [Fluance Support Center](https://support.fluance.com/s?hsLang=en) 2. [Turntables](https://support.fluance.com/s/turntables?hsLang=en) 3. [Troubleshooting](https://support.fluance.com/s/turntables?hsLang=en#troubleshooting) # What can I do if I don't hear sound from my turntable? It can be frustrating to set up your turntable only to have nothing come out of it. These steps will be sure to get you listening to your albums in no time! - Confirm the turntable is connected to external speakers, Fluance turntables do not have built-in speakers - If you have passive speakers like our SX6, XL8S, and HFS models, you will need an amplifier. A built-in or external preamp will not power these speakers, a stereo or home theater amplifier/receiver would be required. - Confirm your turntable power adapter is connected to both the back of the turntable and a known working power outlet. - If your speakers or amplifier don't have a preamp, make sure the preamp switch is in the LINE position (if applicable). - If your turntable has no internal preamp, ensure the external preamp is powered on and all RCA connections and grounding cables are secure. - Confirm your speakers or amplifier are powered on. - If the stylus protector(1) is still on the stylus(2), remove it before playback. Ensure the stylus does not come off with it. ![image-png-May-06-2026-05-12-34-4631-PM](https://support.fluance.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-06-2026-05-12-34-4631-PM-3.png?width=500&height=215&name=image-png-May-06-2026-05-12-34-4631-PM-3.png) - [**VIDEO: How to Install or Remove a Stylus Guard/Cover**](https://support.fluance.com/s/article/How-do-I-install-or-remove-the-stylus-guard?hsLang=en) - Check your tonearm balance, without the correct tracking weight, the stylus will not track in the grooves of the record. - Remove the headshell and reinsert it. Ensure the locking nut is tight. - Test your setup with a different set of RCA cables. They should be inserted firmly into the RCA connections of your turntable. - When the tonearm is lowered, ensure it's not touching the cueing lever bridge. If it is, you can adjust as shown **[HERE](https://support.fluance.com/s/article/My-tonearm-will-not-lower-completely?hsLang=en).** - [Turntables](https://support.fluance.com/s/turntables?hsLang=en#main-content) - [Troubleshooting](https://support.fluance.com/s/turntables?hsLang=en#troubleshooting) - [Set Up](https://support.fluance.com/s/turntables?hsLang=en#set-up) - [Powered Speakers](https://support.fluance.com/s/powered-speakers?hsLang=en#main-content) - [Powered Speaker Set Up](https://support.fluance.com/s/powered-speakers?hsLang=en#powered-speaker-set-up) - [Powered Speaker Troubleshooting](https://support.fluance.com/s/powered-speakers?hsLang=en#powered-speaker-troubleshooting) - [Passive Speakers](https://support.fluance.com/s/passive-speakers?hsLang=en#main-content) - [Home Theater Set Up](https://support.fluance.com/s/passive-speakers?hsLang=en#home-theater-set-up) - [Home Theater Troubleshooting](https://support.fluance.com/s/passive-speakers?hsLang=en#home-theater-troubleshooting) - [International Resources](https://support.fluance.com/s/international-resources?hsLang=en) - [Videos](https://support.fluance.com/s/videos?hsLang=en) - [General Information](https://support.fluance.com/s/general-information?hsLang=en) - [Store Policies](https://support.fluance.com/s/store-policies?hsLang=en#main-content) - [Returns & Warranty](https://support.fluance.com/s/store-policies?hsLang=en#returns-warranty) - [Shipping](https://support.fluance.com/s/store-policies?hsLang=en#shipping) - [Billing & Payment](https://support.fluance.com/s/store-policies?hsLang=en#billing-payment) - ABOUT US - [Who We Are](https://www.fluance.com/about/) - [Fluance Blog](https://www.fluance.com/blog/) - [Professional Reviews](https://www.fluance.com/blog/category/professional-reviews/) - [Contests & Giveaways](https://www.fluance.com/contests-giveaways/) - [Why Choose Fluance?](https://www.fluance.com/why-choose-fluance/) - [Community & Environment](https://www.fluance.com/environmental-sustainability/) - [Glossary](https://www.fluance.com/glossary/) - PRODUCTS - [Turntables](https://www.fluance.com/turntables) - [Powered Bookshelf, Floorstanding Speakers](https://www.fluance.com/powered-bookshelf-floorstanding-speakers) - [Home Theater Systems](https://www.fluance.com/home-theater-systems) - [Floorstanding Speakers](https://www.fluance.com/floorstanding-speakers) - [Bookshelf, Surround & Bipolar Speakers](https://www.fluance.com/bookshelf-surround-bipolar-speakers) - [Center Channel Speakers](https://www.fluance.com/center-channel-speaker) - [Subwoofers](https://www.fluance.com/subwoofer) - [Accessories](https://www.fluance.com/accessories) - [Deals & Special Offers](https://www.fluance.com/deals-special-offers) - [Extended Warranty](https://www.fluance.com/extended-warranty) - [Discontinued](https://www.fluance.com/discontinued) - CUSTOMER SERVICE - [Support Center](https://support.fluance.com/s/) - [Contact Us](https://support.fluance.com/s/kb-tickets/new) - [My Account](https://www.fluance.com/customer/account) - [30 Day Risk Free in Home Trial](https://www.fluance.com/30-day-risk-free-in-home-trial) - [Fluance Policies](https://www.fluance.com/store-policies) - [Media Inquiries](https://www.fluance.com/media-inquiries) - [Bulk Purchases](https://www.fluance.com/bulkpurchases) - [Privacy Policy](https://www.fluance.com/privacy-policy/) - [Register your Product](https://www.fluance.com/registration/) - [Legal](https://www.fluance.com/legal/) © 2026 Fluance. 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